The most important thing in the app business is customer opinion, if they are positive and beneficial towards your company, this means that you are doing a good job, and will be able to obtain a good reputation.
However, if customer opinion is negative, it means that you need to change something in your app; maybe the design or the plan. The most important thing is to know how to get customer opinion and how to use it for your advantage.
The process of gathering customer reviews about the product or service is called “customer feedback.” This is essential for brands who want to understand their customers’ perceptions and can be obtained from customers by asking them questions directly or indirectly through social media, surveys, or focus groups.
It might seem overwhelming at first as there are various ways to be able to achieve this, but you don’t need to worry about that because today we will give you a simple step by step guide on how you can use an API to gather the data of the reviews on Google Play reviews API.
Google Play Reviews API:
A Google Play Reviews API is simply a tool that helps you retrieve information from Google Play reviews. This means that you can easily access user’s opinions and use them in order to enhance your business. An API like this can help you analyze customers’ opinions and use them to improve your product or service so it satisfies them more.
Step By Step Guide: How To Use A Google Play Reviews API:
Retrieve App information, rating, pricing, and much more with this API. Supporting Google App Store and Apple App Store.
To make use of it, you must first:
1- Go to Get Apps Info and Reviews API and simply click on the button “Subscribe for free” to start using the API.
2- After signing up in Zyla API Hub, you’ll be given your personal API key. Using this one-of-a-kind combination of numbers and letters, you’ll be able to use, connect, and manage APIs!
3- Employ the different API endpoints depending on what you are looking for.
4- Once you meet your needed endpoint, make the API call by pressing the button “run” and see the results on your screen.